Contact Us
Last updated 19 August 2026
We are a small team and we read everything. Email is the fastest way to reach us, and we normally reply within one working day.
Operator: Axelnova Labs LLP
Registered address: 3rd Floor, Innov8 Workspaces, Orchid Centre, Sector 53, Gurugram, Haryana 122002, India
GST number: 06ACLFA1457C1ZQ
Email: hello@bidhound.xyz
What to write to us about
- Billing, refunds and cancellation. See the Refunds and Cancellations policy first, then write to us. Include the email address on the account.
- A listing that looks wrong. Send the link. Bidhound mirrors public bank notices, so we will check ours against the source and correct it.
- Taking your details off a listing. If you appear in an auction notice we republish, write to us and we will remove it from our board promptly. See our Privacy policy.
- Your data. Ask for a copy, a correction, or deletion.
What we cannot help with
We cannot answer questions about a specific auction, and we cannot act for you in one. Bidhound is not a bank, an auctioneer or an agent. We do not run auctions, accept bids, hold deposits or transfer property. For anything about a particular lot, including its terms, its deadline, an inspection or the deposit, contact the bank or the auction platform named on the official notice.